Sometimes I take cars and transfer them myself to Mr. Transmission in order to get service done, but at times I have people who want to go directly out there. They ask me about his integrity and all that. I tell them that if they are not satisfied with him, I'll pay for it. I trust them 100%. I have been using Jim since I opened in 1972, and they have moved since then. They were the first transmission shop I used, so I thought everyone would do business like Jim. After they moved I soon found out that not everybody does transmissions equally. When I took work elsewhere I would have to take it back to Jim for him to fix it right. They are honest, do what is necessary to fix the car, and once they fix it you don't have to go back. They fix it right the first time.